Shipping policy
Shipping Policy
At Velara Milano, we are committed to delivering your order with care and efficiency, no matter where you are in the world.
Processing Time
All orders are processed within 1–3 business days. Once your order is processed, it will be shipped immediately.
Shipping Time
Estimated delivery times may vary depending on your location:
- United States: 5–10 business days
- United Kingdom: 5–10 business days
- Europe (Italy, Spain, etc.): 5–10 business days
- Asia (Tokyo, Bangkok): 6–12 business days
- Rest of the World: 7–15 business days
Please note that during peak seasons or due to high demand, shipping times may be slightly extended.
Shipping Costs
We offer free shipping on orders over $50.
For orders below this amount, shipping fees will be calculated at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package in real time.
Customs & Duties
Velara Milano is not responsible for any customs fees, import duties, or taxes that may apply once the shipment reaches your destination country.
Delays
While we strive to deliver your order on time, delays may occur due to factors beyond our control such as customs processing, carrier delays, or weather conditions.
Lost or Stolen Packages
Velara Milano is not responsible for lost or stolen packages confirmed as delivered. Please ensure your shipping address is correct and secure.